Privacy & demo data
Updated September 15, 2026
This notice covers the Northline Digital website and its AI receptionist demonstrations. Northline Digital is based in Vancouver, British Columbia. For questions about your information, contact northlinedigital26@gmail.com.
When you request a growth call
The Northline enquiry form collects the details you enter: your name, business, contact details, trade, website and message. We use these to review and respond to your request. A successful submission stores your request in our lead database. Submitting the form does not itself book an appointment.
If submission fails, the page tells you and keeps your entries available to edit or try again. You can also contact us by email.
When you try a trade demo
Summit Roofing, BlueLine Plumbing, NorthStar HVAC, Apex Electric, Evergreen Landscaping, Prestige Painting and Rapid Restoration are demonstration businesses. Their enquiry forms demonstrate the interface in your browser; they do not send your entries, request a real callback or dispatch a technician.
Use invented example details in demonstrations. Do not enter payment information, passwords, health information or other sensitive details. For a real emergency, contact local emergency services or a qualified local contractor directly.
Optional AI voice conversations
Voice starts only when you choose to start a call and allow microphone access. When voice is available, your audio is sent to Retell AI and its speech and AI providers to understand and answer you. The receptionist is AI, and its answers can be mistaken. You can end the call at any time.
Website demonstration calls are limited to three minutes. They are configured to retain basic call details, such as time, duration, status and cost, without storing recordings or conversation transcripts in Retell. Audio and text still need to be processed during the conversation.
Demo receptionists do not make real bookings or arrange emergency attendance. Any separate request you submit through the Northline contact form is handled as an enquiry as described above.
When you make a payment
When online checkout is available and you choose to open it, Stripe collects and processes your payment details in its secure checkout. Northline does not receive or store your full card number or security code. Stripe and Northline retain the payment and contact information needed to confirm payment, handle billing and arrange your project. Stripe processing may take place outside Canada.
Checkout uses a signed, essential cookie lasting up to one hour so this browser can securely check its own payment result. The cookie is not used for advertising. The payment summary shows the deposit, remaining balance and when any monthly billing starts before you pay.
Services that process information
- Vercel hosts this website and processes request information needed to serve and secure it.
- Supabase stores Northline enquiry records. Our Northline lead database is configured in the Canadian region.
- Retell AI and its providers process optional voice conversations. Processing by providers may take place outside Canada.
- Stripe processes checkout, payments and billing when you choose to use online payment.
- Page images and fonts load from external content providers, which receive the network requests needed to deliver those files.
The site also uses limited request information to prevent abuse and limit voice usage.
Your choices
You can browse without starting a voice conversation or submitting an enquiry. To ask about, correct or request deletion of information you have submitted to Northline, email northlinedigital26@gmail.com with enough detail to identify your request. Do not send identity documents or sensitive information unless specifically needed to resolve the request.
Enquiry records remain in our lead system while we handle follow-up. This website does not currently provide automatic deletion or a self-service account. Ask us directly if you want your request removed.