Northline Front Desk™ — $498/mo USD · setup $998
The receptionist that never sleeps.
An AI receptionist built to answer and qualify calls while you're on the roof, in the crawlspace, or asleep — with compatible calendar booking configured and tested during setup.
How it works
Every call follows the same play
Answer
Route calls to your AI receptionist for after-hours coverage, overflow or full-time answering, according to your setup.
Qualify
Job type, urgency, location, and value captured in a natural conversation tuned to your trade.
Book
Appointments land directly on your Google Calendar with the details your crew needs.
Confirm
The caller receives a calendar invitation after a successful booking. Availability and integration are tested for each business.
What's inside
Built like a front desk.
Priced like software.
24/7 instant answering
Your line is answered around the clock in a voice and script tuned to your business — customers hear a company that has it together, not a machine reading a menu.
Focused intake
Ask relevant questions about the caller’s needs without making them repeat details. Intake is tailored to the business.
Calendar booking
Connect Google Calendar for availability checks and appointment booking. Browser demos use simulated appointments.
Recordings & transcripts
Optional recordings and searchable transcripts, with caller notice and retention settings agreed during setup. Browser demos do not retain either.
Clear limits
Agree what the agent can answer and where callers should go for help. This demo cannot transfer calls or dispatch emergency assistance.
Review before launch
Test the agent’s answers, calendar integration and fallback with your business details before accepting live callers.
Know what is included
A receptionist configured for your business
The core offer covers AI answering, business-specific questions and compatible appointment booking. Services, hours, calendar access, usage allowance, overage charges and fallback are agreed in writing before launch.
SMS follow-up, human transfers and a client reporting dashboard are not included in the current Front Desk offer. Additional integrations require a separate feasibility review and agreed scope.
Northline Front Desk™
Bundle it with a Northline website — one system, one invoice, every part feeding the next.
- 24/7 AI call answering, tuned to your trade
- Business-specific questions and answers
- Appointment booking to Google Calendar
- Lead qualification — job type, urgency, location, value
- Call-flow and calendar testing before launch
- Agreed scope, usage limits and fallback route
Review realistic caller scenarios with us before your agent goes live. Support terms are confirmed in your written scope.
No long-term contracts. Keep it because it books jobs, not because a contract says so.
Usage allowance, overage charges and the integration scope are confirmed before launch. Saved recordings and transcripts are off in this demo.
Front Desk questions
The honest answers
The Front Desk is upfront and natural — it doesn't pretend to be a person, and it doesn't need to. It introduces itself as an AI receptionist. Connected services such as calendar booking and text messages depend on your agreed setup; the browser demos do not send messages or make real bookings.
We agree urgent-call rules and an on-call contact during setup. Routing must be connected and tested before launch. This is not an emergency service; callers in immediate danger should contact emergency services directly.
During onboarding we build your conversation flows around your services, service area, pricing rules, and booking calendar — with industry-specific flows for trades like roofing, plumbing, HVAC, electrical, and restoration.
Yes — your number stays yours. Calls route to the Front Desk based on rules you control: after-hours only, overflow when you can't pick up, or every call, every time.
Free demo · hear it handle a real call
Stop paying for
missed calls.
Book a free walkthrough of the Front Desk answering and qualification flow, with a demonstration of booking.
northlinedigital26@gmail.com